Shipping & Service Policy – Mushk Artistry

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At Mushk Artistry, every item is carefully handcrafted to order. We are committed to delivering a smooth and reliable shopping experience, from the moment you place your order to the moment it arrives at your doorstep. Below is an overview of our shipping and service policies.

1. Order Processing Time

• All products are made to order, unless otherwise noted.

• Standard processing time is 10–12 business days before dispatch.

• For custom or bulk orders, processing may take longer—we will keep you informed throughout the process.

2. Shipping Methods & Delivery Times

We offer secure and trackable shipping options:

• Within Pakistan: Delivery typically takes 3–7 business days after dispatch.

• International Shipping: Delivery may take 10–25 business days, depending on your location and customs clearance.

📌 Please note: Delivery times may vary during holidays, sales events, or due to unforeseen delays such as courier issues or extreme weather.

3. Shipping Costs

• Shipping charges are calculated at checkout based on order weight, dimensions, and destination.

• Free shipping may be available during special promotions or for orders exceeding a certain amount. Check our homepage for current offers.

4. Order Tracking

Once your order is dispatched, you will receive an email or message with a tracking number to follow your order’s journey.

5. Our Service Commitment

We take pride in delivering:

• 🎨 High-quality craftsmanship: Each item is carefully inspected before shipping.

• 📩 Responsive support: We aim to reply to all inquiries within 24–48 hours.

• 💛 Customer care: If you experience any issues, we’re here to resolve them quickly and fairly.

6. Delays & Responsibilities

• Mushk Artistry is not responsible for delivery delays caused by couriers or customs processes.

• International customers are responsible for any applicable customs duties, taxes, or import fees in their country.

7. Contact Us

If you have questions about your order or need assistance, please get in touch:

📧 Email: [[email protected]]
🌐 Website: www.mushkartistry.com